CSR- Call Center
Category : Customer Service
Location/City : GA - Kennesaw
Id : 35348
We are seeking a best-in-class Call Center Representative, willing to consistently go above and beyond the norm to deliver top-notch service to our client's customers (and do it with a smile on your face and glint of Barry White in your voice). The ideal candidate for this role will possess exceptional verbal and written communication skills, with particular focus on grammar and spelling. In other words, you need to be able to walk the walk, talk the talk and put it in an easy to read email when you're done
While working in the Call Center department, you will be responsible for responding to inbound customer calls, providing superior quality service and data entry, and providing efficient administrative support to the operation in compliance with policies and procedures.
Think you've got the goods?Five Things You Won't Find in Our Employee Handbook
Because Life it Just Better With Bulleted ListsJob Duties & Responsibilities
Why you want this gig: Because rocking the casbah is starting to get a little old.
Keep walking if: You're not flexible like a well-trained yogi. It's just an expression, so we don't expect for you to break out a downward dog in the interview, but we do expect that you're willing and ready to tackle any service situation.
Potential Hazard: People often confuse the button on our vending machine labeled “fuel” with an off-brand version of Red Bull. We really need to get that fixed.
Office softball team name: The Smooth Operators. What your customers will say about you: That was easy! Customers are so impressed by your precision and ability to deliver top-notch support that they ask for you by name, and wait for you to finish your lunch.
Skills & Requirements
- Data entry
- Customer service
- Bilingual English/Spanish preferred
- Recent telephone customer service experience (preferably in a call center environment)
- Data entry experience
- Basic computer skills
- Excellent communication and customer service skills
- The ability to learn quickly
- The ability to pass a criminal background check
- Excellent attendance is required!
Call Center, Customer Service, data entry
EOE - M/F/V/D