Data Analyst

Category : Information Technology
Location/City : NY - Rochester
Id : 36648

Do you have excellent data analysis skills? If so we want, you.
We are looking for a Data Analyst -- who can Provide assistance with system issues and maintenance, including new deployments and daily operational readiness checks.
Five Things Our Employee Handbook Won't Tell You

The buck stops with you: You and your teammates will be the first point of contact for all support tickets published to the hosted operations queue.
Keep walking if: You don't understand change management processes
Fringe benefit: Joining a team of dedicated team members with a passion for delivering the best solutions and service in the payment solutions industry.
5 Things You Can't Google About this Role: You can troubleshoot with your eyes closed.
How to tell if you're kicking #$# after 90 days: You are performing complex analysis using reporting systems, involving data marts and dashboards.

Because Life is Better With Bullet Points

Job Duties & Responsibilities
  • You will be working with our internal technical teams. Direct interaction with the customer will be unusual
  • You will take support requests and develop solutions by querying data and/or writing queries to update the data
  • You will work on a wide range of different tasks on a daily basis, from troubleshooting processing issues to setting up new users and accounts
  • You will be asked to review certain configurations and assess/correct as appropriate
  • You will work on dashboards that reveal application health and performance metrics
  • You will troubleshoot unexpected data anomalies by analyzing data flows and the information that is captured
  • You will troubleshoot report queries by validating report data and calculations
  • You will provide support for internal data processes, including scheduled imports/exports and scheduled backups/restores
  • You will produce reports on an ad hoc basis and create scheduled tasks as necessary to support the continued generation of such reports

Skills & Qualifications
  • Bachelor's degree or equivalent industry experience
  • Five years of experience in a technical role
  • Two years of experience with programming or scripting in C#, VB.Net, VBScript or Powershell Payment industry experience/knowledge
  • Three years of experience developing T-SQL queries Able to work extended hours or weekends
  • Able to travel occasionally to meet with other team members
  • Able to pass a pre-employment background check
  • Desirable skills Tableau or Power BI experience
  • Strong IT Skills
  • Advanced knowledge of Microsoft Excel, including pivot tables
  • Ability to manage multiple tasks and respond to changing priorities
  • Excellent written and verbal communications skills in English

Tags: data analyst, data analysis, implementation, reporting analyst, data, analyst, troubleshooting

Lets Go!