Systems Analyst II

Category : Information Technology
Location/City : TX - Houston
Id : 38114


We are searching for an Epic Systems Analyst II – someone who works well in a fast-paced hospital setting. In this position, you'll support all phases of an Epic system implementation or upgrade project and provide production support services such as recommending improvements to strategy, system usage, or process through the application of business and technology skill sets. This role reviews, analyzes, and modifies programming systems including configuration, testing, debugging, and documenting applications. Additionally, you will consult with customers to identify current operational procedures and to clarify program objectives. Other responsibilities include workflow administration, data management and performing minor modifications to the application.
The focus will be on Epic dealing with Clinical Documentation or Orders. Analysts who have worked with ASAP, STORK, BEACON, and BEAKER will also be preferred. This role will not function as a programmer, but will be responsible for evaluations of application configuration. Epic certification is preferred, and a background in healthcare will help you "speak the language" of our customers. Some of our team are RNs, so that knowledge can be helpful as well. This role will be looking at in-patient clinical documentation as a focus.
Think you've got what it takes?
Job Duties & Responsibilities
  • Identifies system or application needs with Epic Clinical Documentation
  • Analyzes current business practices, user needs and work flow processes for Epic
  • Documents the current as is & to be business processes
  • Performs vendor analysis and makes recommendations
  • Investigates alternative solutions, including feasibility studies using results from vendor analysis/evaluations
  • Establishes project governance and facilitates Steering and Work team meetings
  • Updates/tracks project implementation plan for Epic
  • Develops, schedules and facilitates test plans for software, network, integration, user acceptance and parallel usage
  • Prepares and implements procedures for downtime, end-users, production, and help desk
  • Develops training programs and materials/documentation for all user types
  • Obtains user acceptance/sign off based on functional and performance requirements
  • Prepares accurate and timely status reports for management
  • Prior to first productive use, identifies the impacts and dependencies of the new system
  • Demonstrates efficiencies of the new system and provides feedback to teams
  • At completion of project, ensures smooth transition of system responsibilities to support staff
  • Facilitates design analysis with users to determine configuration for the user interface
  • Specifies the design decisions in an accurate and testable manner for developers and database analysts
  • Identifies and documents the data sources, recipients, and interfaces that need to be developed to support data collection and maintenance (including data conversion requirements and how start-up data will be collected for implementation)
  • Assists with the design of user procedures
  • Analyzes business use of existing systems to identify problems to be resolved and defines system applications or process improvements.
  • Recommends modifications to application design or current procedures to maximize advantages of existing resources
  • Coordinates the upgrade schedules with vendors and/or users across the Integrated Delivery System
  • Assists with upgrade testing
  • Analyzes impact on users and determines if additional training is required
  • Communicates with vendors to address problems and resolutions
  • Schedules sessions with users to view new systems and upgrades
  • Some on call support will be required

Skills & Requirements
  • High school diploma or GED
  • Bachelor's degree preferred
  • 7 years of experience in computer science, business administration, healthcare administration or nursing is required
  • Prefer at least a couple of years using Epic and working as an analyst
  • Hospital information systems experience preferred
  • Bachelor's degree will substitute four (4) years of work experience. Master's degree will substitute for two (2) years of work experience
  • Up to two (2) years of clinical patient care and/or clinical research experience may substitute for up to two (2) years of information systems experience on a month to month basis
  • Knowledge of current business practices and technology systems, interfaces, and standard healthcare software
  • Familiarity with a variety of hardware and software environments
  • A working knowledge of the healthcare industry is also required
  • May be expected to write documentation to describe installation and operation procedures
  • Familiar with relational databases and web deployed applications
  • Basic knowledge of the technology that the incumbent will be directly involved with
  • Knowledge of project management and planning, process mapping, group presentation, written and verbal communication, analytical, and organizational skills, ability to analyze the functionality of systems and their fit with specifications
  • Key skills are observation, curiosity, communication and patience
  • Ability to troubleshoot basic problems and recommend appropriate action is required
  • Ability to use and apply application analyst skills




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